ANNIVERSARY FEE

Please note all students will be charged an anniversary fee. This $50 yearly fee is automatically included in the month's tuition during initial registration and then again on the one-year anniversary of their enrollment. For example, if your athlete initially enrolled in September 2022, this fee will be included in their tuition for the month of September 2023. If they are unenrolled in September and return in December for the following class session, this fee will be due when they re-join for the next class session in December, the fee will automatically carry over and be included in December's tuition. 

WHAT TO WEAR

Students must wear their class t-shirts provided at the start of the class with gym shorts, sweatpants, or leotards to class. If your athletes' class has practice wear/uniform, that class-specific dress code must be followed. The child's class instructor determines appropriate attire and is permitted to require a student to change and/or not participate if their clothing is prohibiting them from participating safely. If long enough, hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Please be mindful of hair clips/accessories that may fall out or cause discomfort during activity. All students should have activity-appropriate footwear that must only be worn indoors during class or participate barefoot. All personal items should be left in our recreational lockers during class. Jewelry MAY NOT be worn during classes under any circumstances. With that in mind, PLEASE LEAVE JEWELRY ARTICLES AT HOME. Wonderland Elite and The Mad Hatter Performance Company will not be responsible for ANY items that may be lost or stolen within the facility. Please do not bring items that are not necessary for success in class, and be sure essential items are labeled with your student's name.

ARRIVAL AND PICKUP PROCEDURES

If you are on time, you're late. Please be sure your student arrives 5 minutes before (no earlier, please) their scheduled class time and kindly remain outside in your vehicle. A program manager or student instructor will pick up and dismiss students from the student entrance located on the side of our facility. Additionally, instruct your students to wait inside the building, and if your child is younger than age 10, you should escort them from the side door of the building to your car. During peak times, the parking can become quite crowded. Please take into consideration that our students include young children and drive slowly and carefully. Children are not allowed to be outside unsupervised or play outside under any circumstances.

PLEASE NOTE that we currently do NOT have a parent viewing area inside our facility and are a drop-off program. Parents are welcome to wait outside and sit at the picnic tables located in front of our facility or drop off and return for pick up. With that in mind, please be sure to pick up your student on time and inform us if you know you will be late picking up your student. We completely understand that occasionally, instances occur, and late pickup may be unavoidable. However, if this is a frequent occurrence and late pickup happens multiple times during a session (three-month period), a $20 drop-in fee will be charged to your account each time you are more than 10 minutes late for pickup. Your child will be required to participate in the next available class to ensure their safety, as we do not always have staffing available to remain with them until pickup.

CANCELLATION/RESCHEDULING POLICY:

Private lessons/ appointments can be canceled or rescheduled with no penalty up to 48 hours before the scheduled appointment time. Canceling or rescheduling an appointment after that time may result in a cancellation fee being charged for the original appointment booking. Fees vary based on the lesson, instructor, and availability. 

MAKEUP POLICY:

Because of our strict student-to-teacher ratio, missed classes will not automatically result in makeup classes, prorated tuition, or refunds—no refunds will be given under any circumstances for classes missed, including scheduled holidays and/or facility closures. For certain classes/events, makeup tokens may be issued and redeemed at a class-specific makeup event or a later date. If you have questions regarding your athlete's makeup policy, please see their instructor or contact our office for more information. 

PROGRAM WITHDRAWAL PROCEDURE:

IT IS THE PARENT'S RESPONSIBILITY TO NOTIFY US TO DROP A STUDENT FROM CLASS. A drop request must be filled out and submitted in our parent portal to officially withdrawal your student from their class. Speaking to an instructor during class does not qualify, nor does sending your athlete in to notify their instructor. A withdrawal form can be picked up from the facility or requested via email and should be filled out, signed, and returned 30 days prior to the desired withdrawal date.

Please note: You are responsible for tuition payments for your student's classes, regardless of whether or not your athlete attended class until you notify the staff VIA WRITTEN NOTICE. Please do not rely on your students to verbally let us know that they will no longer be attending classes. If a student stops coming to class without notification, then that student's account will still be charged for the month's tuition. This charge is necessary as it will be for holding the student's place in that class instead of offering that place to one of the many on a waiting list. 

If you wish to withdraw your student, you may do so thirty days in advance on our website, but we kindly ask that you still notify us in writing of this occurrence.

ALL SALES ARE FINAL!

Because classes have limited openings and spots are reserved for as long as you are enrolled, no refunds will be given for any classes missed. If you have opted in for automatic payments, your authorization will remain in effect until you notify us that you wish to revoke this authorization, and we have a reasonable opportunity to act on your notice. Please refer to our "Cancellation and Rescheduling Policies" agreed to under the "Family Policies" section if you have any questions or contact our office staff at (845) 313-4835 should you have any additional concerns regarding our policies. 

      Furthermore, by agreeing to this policy, you certify that you, as the parent or guardian of the athlete(s) listed on your family account through our Wonderland Elite and The Mad Hatter Performance Company IClassPro parent portal, certify that you are responsible for agreeing to and upholding these policies.

BILLING AUTHORIZATION:

I represent and warrant that if I am purchasing something or paying for a service from this facility or from other merchants through this facility that (i) any credit card or bank account draft (ACH Draft) information I supply is true and complete, (ii) charges incurred by me will be honored by my credit card company or financial institution, and (iii) I will pay the charges incurred by me at the posted prices, including any applicable taxes, fees, and penalties.

I hereby authorize (if online payment is made or autopay information is provided) this facility to charge my ACH draft, or credit card account. I understand that a 30 day written notice is required to terminate billing and I am responsible for payment whether or not my student attends classes until I notify this facility in writing to drop my student from class(es).

In the event of a failed payment, I must resolve the issue within the first ten days of the billing period. If the issue is not resolved, I certify that I have been notified that a $20 late fee will be added to that month's tuition. In addition, I acknowledge that a returned check fee of $40 may be charged to my account if applicable. 

Should I dispute a charge through my financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.

ONE TIME PAYMENT POLICY:

By providing my credit card, debit card, or bank account information for my child to participate in programming, I authorize Wonderland Elite and The Mad Hatter Performance Company to charge my account for the agreed-upon purchases and/or services.

Please be advised that if Wonderland Elite and The Mad Hatter Performance Company are unable to secure funds from my credit/debit card(s) or my bank for any reason, including, but not limited to, insufficient funds in my credit/debit card or bank account or insufficient or inaccurate information provided by me when submitting my electronic payment, Wonderland Elite and The Mad Hatter Performance Company may undertake further collection action.

RECURRING PAYMENTS POLICY:

By providing your debit card, credit card, or bank account information and opting in to recurring payments, you certify that you have the authority to authorize debits or charges to the payment information identified here and you authorize Wonderland Elite and The Mad Hatter Performance Company to electronically debit or charge the payment information on a recurring basis in the amount due on or after the due date for your payment.

Your authorization will remain in effect until you notify us that you wish to revoke this authorization and we have a reasonable opportunity to act on your notice. You may opt out of recurring billing by accessing your account online at Wonderland Elite and The Mad Hatter Performance Company or on your device by using The iClassPro app. You may print this authorization or store it electronically and keep it for your records.

I certify that I am the parent or legal guardian of my child(ren). As legal guardian of my designated student(s), I hereby consent to myself and all of my children(s) participation in Wonderland Elite and The Mad Hatter Performance Company's program(s). I recognize that potentially severe injuries can occur in any activity involving height or motion, including tumbling and related activities such as cheerleading, trampoline, stunting, pyramids, dance, martial arts, gymnastics, and any physical activity in general during classes, parties, and any events. I understand that it is the express intent of all staff and personnel to provide for the safety and protection of my student(s) and, in consideration for allowing my student(s) to use these facilities, I hereby COVENANT NOT TO SUE and FOREVER RELEASE this facility, affiliated and partner companies and organizations, property owners and lessors, staff, contractors, subcontractors, teachers, coaches, owners, directors and other members involved in this facility's program(s), from all liability and for any and all damages and injuries suffered by my student(s) during instruction, supervision, and control during any and all classes or extra activities.

Furthermore, I hereby permit any supervisor, coach, or other team administrator associated with Wonderland Elite and The Mad Hatter Performance Company to seek and give myself or my child(ren) appropriate medical attention in the event of an accident, injury, or illness. I understand that I will be responsible for all costs associated with the necessary medical attention and treatment required for my child. As a result of this, I again waive, release, and forever discharge Wonderland Elite and The Mad Hatter Performance Company from all rights and claims for damages, injury, or loss to person or property which may be sustained or occur during participation in Wonderland Elite and The Mad Hatter Performance Company activities, whether or not damages or loss is due to negligence. Finally, I hereby acknowledge that my child(ren) is (are) physically fit and capable of participating in all activities.All students must be considered in "good health" and physically capable of safely participating in all classes and programs. That is why, during registration, parents/guardians must agree to the following:

I certify that I am the parent or legal guardian of my child(ren). I hereby give my permission for any supervisor, coach, or other team administrator associated with Wonderland Elite and The Mad Hatter Performance Company to seek and give appropriate medical attention for our child(ren) in the event of an accident, injury, or illness. I will be responsible for any and all costs associated with any necessary medical attention and/or treatment.

I hereby waive, release, and forever discharge Wonderland Elite and The Mad Hatter Performance Company from all rights and claims for damages, injury, or loss to person or property which may be sustained or occur during participation in Wonderland Elite and The Mad Hatter Performance Company activities, whether or not damages or loss is due to negligence. I hereby acknowledge that my children are (are) physically fit and capable of participating in all activities.

Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19 as of July 1st, 2020:

The novel coronavirus (“COVID-19”) has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people. Wonderland Elite and The Mad Hatter Performance Company have put in place preventative measures to reduce the spread of COVID-19; however, they cannot guarantee that you will not become infected with COVID-19. Further, attending any program or activity at Wonderland Elite and The Mad Hatter Performance Company could increase your risk of contracting COVID-19.

By signing this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 while at Wonderland Elite and The Mad Hatter Performance Company and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 at Wonderland Elite and The Mad Hatter Performance Company may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Wonderland Elite and The Mad Hatter Performance Company employees, volunteers, and program participants and their families.

I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with my attendance at Wonderland Elite and The Mad Hatter Performance Company. On my behalf, I hereby release, covenant not to sue, discharge, and hold harmless Wonderland Elite and The Mad Hatter Performance Company, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating to that. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Wonderland Elite and The Mad Hatter Performance Company, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after attending any Wonderland Elite and The Mad Hatter Performance Company program or activity.

PARENTAL CONSENT: I am the minor’s parent or guardian named above. I understand the nature of the Waiver of Liability above and verify and consent to the minor attending Wonderland Elite and The Mad Hatter Performance Company. On the minor’s behalf, I hereby release, covenant not to sue, discharge, and hold harmless Wonderland Elite and The Mad Hatter Performance Company, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. On behalf of the minor, I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Wonderland Elite and The Mad Hatter Performance Company, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after attending in any Wonderland Elite and The Mad Hatter Performance Company program or activity.

Please note that we will frequently take photographs and videos at our facility and all related program events throughout the year. This content may be posted and featured on our social media outlets to promote both Wonderland Elite and The Mad Hatter Performance Company and highlight our athletes' success. Shared content may include photos of our athlete of the month and/or photo or video footage of new skill achievements/accomplishments throughout the class/season. We will use sources including, but not limited to, Facebook, Instagram, TikTok, Twitter, Local Newspapers, and the Wonderland Elite and The Mad Hatter Performance Company website to share this content.

Therefore, by registering for our program, you give Wonderland Elite and The Mad Hatter Performance Company permission to take and publish photos and videos of your child in print or online for promotional purposes. If you do not wish to have your child photographed or included in these, you must submit a written request to our staff to be reviewed.